Frequently Asked Questions

How do I book a car rental?

You can book directly on our website, call us, or stop by our rental office. Select your preferred car, rental duration, and pickup/drop-off locations. Your prepaid deposit will be taken online and any remaining balance will be due at pickup.

Book By Phone: (517) 858 - 2906
Book In Person: 1690 Watertower Place Ste 100 #308, East Lansing, MI 48823

What documents are required to rent a car?

You’ll need a valid driver’s license/government-issued ID and a credit or debit card. Some rentals may require additional documents based on location or vehicle type.

Do I need insurance?

All rentals require liability insurance meeting state requirements. You may satisfy these requirements by providing your own insurance or purchasing our discounted commerical coverage illustrated below:

Commercial Liability: $10-19/Day
Commercial Full-Coverage w/ Roadside Asst: $20-33/Day
Provide Your Own Insurance: Free (No Additional Charge)

These charges will be added onto your rental fee and charged at the time of pickup.

Accidents and Coverage: The renter is liable for payment of any damage or recovery fees that exceed the limits of their insurance or is not covered by the insurance.

Can someone else drive the rental car?

Yes, but they must be added as an authorized driver on the rental agreement. All drivers must be 18+ years of age.

Can I take the rental car across state or international borders?

Vehicles may be driven across U.S. State borders with approval from the rental manager. There are no additional costs. At this time, our fleet is not eligible for international travel to Canada or Mexico.

What happens if I return the car late or the tank is missing gas?

The vehicle will be returned on time, subject to extra charges for the extra time you used the car, plus an additional late fee. The lessee agrees to return the vehicle in the same condition with the original level of fuel provided at pickup, subject to charge. Please anticipate a timely drop-off to ensure other customer's trips are not interrupted.

What is the minimum age to rent a car?

The minimum age is 18. We do NOT charge a young driver fee. You pay the price you see.

Do you offer airport or local delivery?

Yes, we do offer rental car delivery to the Capital Region International Airport at a set fee of $39. Call (517) 858 2906 to inquire. A representative will be sent to deliver the vehicle directly to you. Your documents and rental agreement can be securely signed on-the-go with no need to visit our location.

Local delivery to a residence/business is also available across Lansing, East Lansing and Okemos. Charges will vary based on distance from our location. Call (517) 858 2906 to inquire.

Are there any discounts available?

Yes, we offer discounts for early bookings, long-term rentals and to eligible students. Reach out to us directly or look at our promotions page for the latest deals.