1. Information We Collect
Rentel collects the following types of information to provide and improve our services:
- Personal information: name, email, phone number, driver’s license details, and payment information.
- Usage data: booking history, preferred locations, and site interactions.
- Vehicle data: mileage, GPS location (if enabled), and diagnostic information during active rentals.
2. How We Use Your Information
We use your data to:
- Process bookings and payments
- Verify driver eligibility
- Provide customer support
- Improve user experience and security
- Send important updates or promotional offers (opt-out anytime)
3. How We Protect Your Information
- All data is stored securely with encryption and access controls.
- Payment processing is handled by certified third-party providers (e.g., Stripe, PayPal).
- We never sell or rent your personal data to other companies.
4. Sharing Information
We may share necessary information with:
- Insurance and roadside partners for coverage and emergency response
- Regulatory authorities when required by law
- Service providers (e.g., hosting, analytics) under strict confidentiality agreements
5. Cookies & Analytics
Our website uses cookies and analytics tools (like Google Analytics) to understand user behavior and improve site performance. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request a copy of your data by emailing privacy@rentel.io
7. Updates to This Policy
Rentel may update this Privacy Policy periodically. The most recent version will always be posted on our website with the “Last Updated” date.
8. Contact Us
If you have any questions or concerns regarding privacy, contact:
📧 privacy@rentel.io
🏢 Rentel LLC – East Lansing, MI & Chicagoland
